Sales teams want contracts signed as quickly as possible. Legal teams want to protect the business. But both teams are worried about risk鈥攖he risk of losing momentum in deals.听
5 ways to get legal on your side
Legal hurdles are in place for a good reason, but they don鈥檛 have to slow your process. You can eliminate delays in the sales cycle by improving lines of communication or collaboration.听
These five steps will help you build trust and get legal on your side.听
(Download a PDF copy of this checklist for free here).
1. Help your legal team understand the product
If you want to gain the confidence of your legal team, you need to help them understand the selling process. Get your in-house counsel up-to-speed about what the company is selling, how you position it, and who your competitors are.听
This way, when negotiations arise or terms are in question, sales and legal will be operating with the same information. You鈥檒l close deals faster when the legal team understands which aspects of your product are most valuable to your customers.听聽
2. Set up regular one-on-ones with in-house counsel
As your company grows, it鈥檚 easy for departments to become siloed. Intentionally reduce silos and increase collaboration where it matters most鈥攂etween sales teams and legal departments.听
Keeping your legal team in the loop isn鈥檛 a one-time thing. Regularly meet with your legal leader or contracts manager to stay aligned. Consider adding these questions to your one-on-one agenda:
- What changes in the product will affect customer terms?
- Have there been any updates to our privacy policies?
- Which deals are in review and which should be prioritized?
3. Understand which clauses your legal team is always going to flag
Objections are a normal part of the sales cycle, but you can cut down back-and-forth by using standard language and contract templates whenever possible. Partner with your legal team to create a contract playbook or sales guidelines that outline non-negotiable contract terms and potential options for more flexible matters.听
For example, limitation of liability, indemnification, and termination clauses are all going to flag legal attention.
Sometimes, your standard language won鈥檛 cut it or a customer will have specific needs. When that鈥檚 the case, you can rely on legal to be a creative problem solver and business partner鈥攅specially if you鈥檝e done the work ahead of time to build trust and share information.听
4. Make sure your CRM integrates with their CLM
It took your sales org long enough to understand how to use Salesforce. You鈥檙e not interested in learning a new software to submit your legal requests. Rather than requiring drastic changes in your sales and legal workflows, find legal software that integrates with your CRM.听
Your legal team is likely using a contract lifecycle management solution (CLM), so support them in choosing one that integrates with the software you鈥檙e already using. The right CLM won鈥檛 require your sales team or your legal team to change how they work鈥攎any CLM solutions offer Salesforce integrations and automated email intake for this reason.听
Plus, with an integrated solution, you鈥檙e not distracting them from making the sale.听
Learn how the Outreach legal team improved their collaboration with sales by integrating 91制片厂: 鈥淭he sales team doesn鈥檛 even notice there鈥檚 a new software鈥攖hey鈥檙e just in there using it."
5. Make the intake process more visible to keep everyone accountable
Sometimes you submit a legal request and you don鈥檛 have a clue where it goes next; we call this the 鈥渓egal black hole.鈥澛
Maybe you鈥檙e inputting the same data points across multiple systems. Maybe you鈥檝e got an old version of a contract and you don鈥檛 even know it. Maybe you鈥檙e waiting on a legal review that鈥檚 sitting in an inbox somewhere.
Work together with your legal team to create a workflow that everyone can see and understand. Outline what every status means, set clear deadlines, and unify version management. You can do this manually or automate it with a CLM dashboard.听
Bonus: Be nice to your legal team聽
A little kindness goes a long way. Legal isn鈥檛 intentionally ignoring your deals, they just have a lot going on鈥攅specially if they鈥檙e a small in-house team.
Get on their good side. Check in respectfully. Send them a gift card. It might just improve your win rates.
When sales and legal collaborate, deals get done faster
Faster contracts mean faster business. Following these five steps will help you create harmony between your sales and legal teams and bring success to your entire company.听聽
Learn from our Sales Director, David Smart, and Senior Legal and Business Operations Manager, Krysta Johnson about their recommendations for driving faster deals with better collaborations in our recent ebook.听